THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY SOFTWARE LICENCES, SUPPORT SERVICES, AND ENHANCE THE EXISTING GENESYS CLOUD-BASED CUSTOMER SERVICE SOLUTION FOR HEAD OFFICE CONTACT CENTRE PERSONNEL AND RECEPTIONISTS ACROSS BRANCHES AND DISTRICTS.

Department: National Youth Development Agency

Bid Description: THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY  SOFTWARE LICENCES, SUPPORT SERVICES, AND ENHANCE THE EXISTING GENESYS CLOUD-BASED CUSTOMER SERVICE SOLUTION FOR HEAD OFFICE CONTACT CENTRE PERSONNEL AND RECEPTIONISTS ACROSS BRANCHES AND DISTRICTS.

Place where goods, works or services are required: 7 Naivasha Road - Sunninghill - SANDTON - 2191


Opening Date: Friday, 4 Sep 2026

Closing Date: Wednesday, 7 Oct 2026 11:00AM

Modified Date: Monday, 7 Sep 2026 10:08AM


Enquiries/Contact Person:  Mlungisi Brian

Email : tenders@nyda.gov.za

Tel : 087-158-5718